Trust & Safety
Your trust is everything. Paepah exists to serve schools, sports teams, and community organizations. We take that responsibility seriously at every level — from how we handle your money to how we protect your data.
Payment security
All payments on Paepah are processed through Stripe, the same payment infrastructure used by Amazon, Google, and Shopify. We never see, store, or have access to credit card numbers. Every transaction is encrypted with industry-standard TLS encryption.
- PCI DSS Level 1 compliant payment processing (via Stripe)
- Payouts sent directly to your organization's bank account via Stripe Connect
- Transparent earnings — you can see every sale and payout in real time
Data protection
We collect only what we need to operate the platform and nothing more. We do not sell, rent, or trade your personal information to anyone. See our full Privacy Policy for details.
- All connections encrypted via HTTPS
- Minimal data collection — no advertising trackers
- Secure digital download links with time-limited access
- Regular security reviews of our infrastructure
Organization verification
Every organization that joins Paepah goes through a verification process before their storefront goes live. This protects buyers and maintains the integrity of our platform.
- Organization name and type verified during signup
- Stripe identity verification for payout recipients
- Ongoing monitoring for misuse or fraudulent activity
Buyer protection
When you purchase a digital product through a Paepah storefront, you are protected by:
- Instant delivery — digital downloads are delivered immediately to your email
- Secure download links that cannot be tampered with
- A dedicated support team if you have any issues with your purchase
- Full refund policy for any product that fails to deliver
Content standards
All digital products on Paepah are created by our team and meet our quality and content standards. We do not allow third-party uploads or user-generated products. This means every item in every storefront has been reviewed and approved.
Platform integrity
We actively monitor for:
- Fraudulent organizations or misrepresentation
- Suspicious transaction patterns
- Unauthorized access attempts
- Abuse of the platform or its features
If we detect any issues, we act swiftly to protect our community.
Reporting concerns
If you notice anything suspicious or have a concern about trust or safety on Paepah, please contact us immediately at [email protected] or call 1 (800) 350-5525. We investigate every report.